1. Introduction

This Privacy Policy (“Policy”) explains how The Staunch, the parent company of PARAENZI, collects, uses, and discloses your personal data when you visit our website. Personal data refers to information that can be used to identify you. By using our site, you agree to this Policy.

We are not responsible for external sites linked to or from our site.

For any questions about this Policy or our data practices, please contact us. Your continued use of our site indicates your acceptance of any updates to this Policy.

 

2. Overview of Data Protection

We prioritize the protection of your personal data. This section provides a broad overview of how your data is handled when you interact with our site.

Data collected may include information you provide directly, such as through forms, and data collected automatically by our IT systems, like browser details and access times.

The data collected helps ensure our site functions properly and allows us to analyze user behavior.

You have rights regarding your data, including the right to access, correct, or delete it. Contact us for any questions about your data or to exercise your rights.

 

3. Information Collection

We collect personal information when you interact with our site, such as during registration or when placing an order. This includes your name, address, phone number, email, and payment details.

We also collect information about your country of residence to comply with legal requirements.

This data is used for processing orders, customer service, and internal marketing. Ensuring accurate information helps us provide better service and fulfill your requests efficiently.

 

4. Information We Collect Automatically

Our systems automatically collect data when you use our site, including transaction details, log data, device information, and location data (with your consent).

We use cookies and other tracking technologies to understand your browsing and purchasing behavior.

This data helps us improve our services and tailor your experience.

You can manage your cookie preferences through your browser settings to control the data we collect.

 

5. Information We Collect from Other Sources

We may receive additional information about you from third-party sources to enhance our services. This includes demographic information and data from social media platforms if you use them to interact with our site.

This information helps us provide a more personalized experience and communicate effectively.

Be aware that your social media activity may be visible based on your privacy settings.

 

6. Information Use and Disclosure

 

We use your data to process orders, provide customer support, and improve our site.

Your data may be shared with third-party service providers who assist with these functions and are bound by confidentiality agreements.

We do not sell or rent your personal information.

In certain cases, such as legal requirements or protecting our rights, we may disclose your data.

We ensure that any sharing of data complies with relevant regulations.

 

7. Data Security

We implement security measures to protect your personal data from unauthorized access, loss, or misuse.

These measures include technical, administrative, and physical safeguards.

While we strive to ensure your data is secure, no system is entirely foolproof.

We continually review and enhance our security practices to address potential threats and maintain the integrity of your data.

 

8. Opt-Out/Corrections

You have the right to access, correct, or update your personal information.

To stop receiving promotional emails or to modify your information, contact us at support@paraenzi.com.

For security reasons, do not send sensitive information like credit card numbers via email.

We will process your requests promptly and ensure your data is handled as per your instructions.

 

9. Offline Collection Use and Disclosure

We may collect information offline, such as through phone orders or in-person interactions.

This offline data is managed according to our Privacy Policy.

Information collected offline is entered into our secure database and handled with the same care as online data.

We apply consistent practices to ensure privacy protection, regardless of how the data is collected.

 

10. Hosting and Content Delivery Networks (CDN)

Our website is hosted by an external provider. This means personal data collected on our site, including IP addresses and contact details, is stored on their servers.

The hosting provider is used to fulfill our contract with customers and to ensure efficient, secure service delivery.

We have a data processing agreement with our host to ensure compliance with data protection regulations.

 

11. Analysis Tools and Advertising

Google Analytics

We use Google Analytics to analyze website usage and optimize our services. Google Analytics uses cookies to collect data, which is transferred to and stored on Google’s servers in the US. IP anonymization is activated to ensure privacy.

For more information, visit Google’s Data Privacy Declaration.

Opt-out: Google Analytics Opt-Out.

Data is anonymized or deleted after 14 months.

Google AdSense (Non-Personalized)

We use Google AdSense in non-personalized mode, meaning ads are based on contextual information rather than user profiles. Cookies may be used to combat fraud.

For more information, visit Google AdSense Help.

Opt-out and settings: Google Ads Settings.

Google Ads and Conversion Tracking

We use Google Ads and Conversion Tracking to measure the effectiveness of ads and optimize our advertising efforts. Conversion cookies are used to track interactions.

For more information, visit Google Privacy & Terms.

Facebook Pixel

We use Facebook Pixel to measure the effectiveness of Facebook ads and optimize our campaigns. Facebook Pixel collects anonymous data about user interactions, which is processed by Facebook for its own purposes, including targeted advertising.

For more information, visit Facebook’s Data Privacy Policy.

Opt-out: Adjust settings at Facebook Ad Preferences.

 

12. Social Media Integration

Facebook Plug-Ins

Integrated Facebook plug-ins may transfer data to Facebook Ireland Limited and other third-party countries. For details, consult Facebook’s Data Privacy Declaration.

Twitter Plug-Ins

Twitter functions may link websites to your Twitter account. For details, consult Twitter’s Data Privacy Declaration.

Instagram Plug-Ins

Instagram functions may link content to your Instagram profile. For details, consult Instagram’s Data Privacy Declaration.

Tumblr Plug-Ins

Tumblr buttons enable sharing or following on Tumblr. For details, consult Tumblr’s Data Privacy Declaration.

Pinterest Plug-Ins

Pinterest plug-ins may transfer log data to Pinterest Inc. For details, consult Pinterest’s Data Privacy Declaration.

 

13. eCommerce and Payment Service Providers

Processing of Data

Customer and Contract Data: We collect, process, and use personal data necessary for establishing, organizing, or changing legal relationships.

Data is collected for service provision and billing.

Data Transfer

Personal data is shared with third parties only for contract fulfillment (e.g., shipment and payment processing). Further sharing requires explicit consent.

Razorpay, PayU and Cashfree

We use Razorpay, PayU, and Cashfree for payment processing. Data is transferred to these providers for secure payment processing.

PayPal

We offer PayPal as a payment option. Payment information is shared with PayPal for processing.

 

14. Newsletter

Subscription

To subscribe to our newsletter, we collect your email address and verification details.

Data is used solely for sending newsletters and is not shared with third parties.

You may revoke consent at any time by clicking the “Unsubscribe” link in the newsletter.

Unsubscribed email addresses may be stored in a blacklist to prevent future mailings, in compliance with legal requirements.

You may object to this storage if your interests outweigh our legitimate interests.

 

15. Plug-ins and Tools

YouTube with Expanded Data Protection Integration

We embed YouTube videos using expanded data protection mode, which limits data collection before video playback.

Additional data processing may occur after video playback.

For more information, visit YouTube’s Data Privacy Policy.

 

16. Updates to This Policy

We may update this Privacy Policy periodically.

Changes will be posted on our website, and the revised Policy will be effective immediately.

We encourage you to review this Policy regularly to stay informed about how we protect your data.

If you have questions or concerns about updates, please contact us at support@paraenzi.com.

 

17. Contact Information

For any questions regarding this Privacy Policy or your data, contact us at:

support@paraenzi.com

We are available to assist with inquiries and ensure your concerns are addressed.

Your feedback is important to us, and we strive to provide transparent and effective communication.

 

18. Legal Disputes

Disputes related to this Privacy Policy will be governed by the laws of Mumbai, India.

 

Company Details:

Parent Company: The Staunch

Address: Mumbai, India

Website: www.paraenzi.com